Listenbox

Privacy policy

Listenbox uses account data and creator-owned content to run podcast hosting, migration, publishing, distribution, and user-requested episode preparation workflows.

Who we are

Listenbox is operated by Pneuma LLC, a New Mexico limited liability company. Pneuma LLC’s mailing address is 1209 Mountain Rd Pl NE PMB 7944, Albuquerque, NM 87110. Privacy questions and requests can be sent to hello@listenbox.app.

Scope

This policy applies to Listenbox websites, accounts, podcast workspaces, publishing tools, support, and YouTube migration beta workflows. It does not apply to third-party podcast platforms, listening apps, payment providers, Google, YouTube, or other services that you choose to connect or use.

Information collected

Listenbox may collect account and workspace information, including your name, email address, login method, organization or workspace details, show names, episode records, support messages, and security or session data needed to operate the service.

For a YouTube migration, Listenbox may collect creator-owned content and related data that you own or control through either of these paths:

  • Google Data Portability API, where available for your account and region.
  • Google Takeout files that you create, download, and provide to Listenbox.

The migration data may include:

  • YouTube uploaded video media.
  • YouTube video metadata, including titles, descriptions, dates, thumbnails, and related episode fields provided in the export.
  • YouTube channel data only if requested in the first approved flow.
  • YouTube playlist data only if requested in the first approved flow.
  • Optional migration data only when implemented, requested, and authorized by you.

Listenbox may also collect technical information such as IP address, device and browser details, request logs, error logs, referral pages, and approximate location derived from network information. If paid features are available, payment details are handled by payment providers, and Listenbox may receive billing status, plan, invoice, and customer identifiers.

How information is used

Listenbox uses imported creator-owned content and related migration data to move your YouTube podcast playlist into Listenbox, create episode records and podcast-ready assets, and let you review, edit, publish, and distribute episodes.

Listenbox also uses information to create and secure accounts, operate workspaces, host media, generate RSS feeds and show websites, support publishing and distribution, provide customer support, prevent abuse, troubleshoot errors, analyze service reliability, comply with legal obligations, and enforce the terms.

If you choose transcript, copy, or chapter generation for imported media, Listenbox may use that imported media to create those requested assets. Listenbox uses imported media for AI-assisted features only when you request them for that media.

Ownership

Your imported videos, metadata, thumbnails, show information, and related episode materials remain your content. Google authorization, Data Portability API access, or Google Takeout file handling lets Listenbox receive creator-owned content that Google hosts or makes available for migration; it does not make that podcast content Google-owned content or Listenbox-owned content.

Google authorization and limited use

Listenbox imports user-authorized YouTube migration data only. For Data Portability API migrations, Listenbox’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including Limited Use requirements. For Google Takeout migrations, Listenbox uses the files you provide only for the migration and publishing workflows you request.

Listenbox does not use imported creator-owned content or YouTube migration data from either path for ads, retargeting, credit decisions, data broker products, or unrelated product development. Listenbox does not train AI models on imported creator-owned content or YouTube migration data unless a future flow adds explicit user consent and policy approval.

Storage and retention

Imported creator-owned content and migration data from Data Portability API or Google Takeout are stored in Listenbox infrastructure and object storage. Account, workspace, media, metadata, logs, and support records are retained while needed to provide the service, meet legal obligations, resolve disputes, maintain security, prevent abuse, or enforce agreements, unless deleted earlier by user action or retention policy.

Deletion from active systems may not immediately remove data from backups, logs, caches, distribution destinations, or third-party services. Backup copies are retained for a limited period and then overwritten or deleted according to operational retention schedules.

Sharing

Listenbox may share data with service providers needed to operate Listenbox, including hosting, object storage, database, analytics, error monitoring, support, email, payment, security, and AI processing providers. Listenbox may also share data with distribution targets you select, connected accounts you authorize, and legal or security processes when required.

Listenbox does not sell imported creator-owned content or YouTube migration data to data brokers or ad platforms. Listenbox does not share imported creator-owned content or YouTube migration data for cross-context behavioral advertising.

Security

Listenbox protects data with HTTPS in transit, encryption at rest for tokens and sensitive credentials, access controls, and operational security reviews. No online service can guarantee absolute security. Security questions or incident reports can be sent to hello@listenbox.app.

Deletion and revocation

You can delete imported episodes and media, delete a show, workspace, or account, and request support deletion at hello@listenbox.app. You can also revoke Google access from your Google account settings.

Privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, export, restriction, or objection to certain processing of personal information. You may also have the right to withdraw consent where processing is based on consent, opt out of certain sharing or targeted advertising, and lodge a complaint with a regulator.

To make a privacy request, contact hello@listenbox.app or write to Pneuma LLC, 1209 Mountain Rd Pl NE PMB 7944, Albuquerque, NM 87110. Listenbox may ask for information needed to verify the request and protect the account.

International transfers

Listenbox may process and store information in the United States and other countries where Listenbox or its service providers operate. Those countries may have data protection laws different from your country.

Children

Listenbox is not directed to children under 13, and the YouTube migration beta is not intended for users under 18. Do not use Listenbox to submit children’s personal information unless you have the rights and consents required by applicable law and platform rules.

Limited-use commitments summary

  • Listenbox does not sell imported creator-owned content or YouTube migration data.
  • Listenbox does not use imported creator-owned content or YouTube migration data for targeted ads, retargeting, lending, creditworthiness, or data broker or reseller products.
  • Listenbox does not train AI models on imported creator-owned content or YouTube migration data unless a future flow adds explicit user consent and policy approval.

Updates

Listenbox may update this policy as the service, law, or operational practices change. Material updates will be posted on this page or provided through another reasonable notice.

Contact

Privacy questions and requests can be sent to hello@listenbox.app or Pneuma LLC, 1209 Mountain Rd Pl NE PMB 7944, Albuquerque, NM 87110.